20 WhatsApp Flows so your customers choose instead of type
Menus, appointments, orders and surveys answered by tapping options. Try them as a customer and import them into your Atom account.
From demo to your account in three steps
Try it as a customer, import it and adapt it. No code.
- Try it: Open it and tap through it like your customer would.
- Download it: Download it and import it into your Atom account.
- Make it yours: Change texts and options. Every answer is saved to the contact.
Flows don't calculate prices or availability: your chat answers that afterwards, based on what the person chose.
Choose by what your business needs
Sales, appointments, support, surveys: 20 flows across Meta's 8 categories.
Lead generation
Pick the gift and invite
Gift cards and referrals. Gift, design, message and delivery day are all tapped. At the end, a single detail: the other person's WhatsApp. For gift cards, experiences and referrals. Path: Gift › Design › Message › Day › Their WhatsApp. 5 screens.
Ask for a price range
Service quotes. Type, areas, size, finish level and urgency. The chat replies with a range, not a calculated quote. For services that quote: installation, repair, remodeling, freight. Path: Type › Areas › Size › Level › Urgency. 5 screens.
Tell me how to follow up
Campaign follow-up. Talk to someone (when, about what and where), get info or get nothing. Three endings, zero friction. For closing a campaign or a conversation that went cold. Path: Talk: when, topic, channel › Info: what and how › Don't message me. 5 screens.
Sales
Build the order
Home delivery. Aisle, product with price, quantity, delivery and payment method. The chat just sends the total. For convenience stores, pharmacies or corner shops that sell on WhatsApp. Path: Aisle › Product and quantity › Delivery and payment. 5 screens.
Build the combo
Home delivery. Size, main dish, drink, extras and how they receive it and pay. The chat sends them the total. For fast food, coffee shops and dark kitchens. Path: Size › Dish › Drink › Extras › Delivery and payment. 5 screens.
Pick the dish
Home delivery. Dish with price, side, extras, time and delivery. The chat confirms the total. For diners and eateries with a daily menu. Path: Dish › Side › Extras › Time › Delivery and payment. 5 screens.
Shopping preferences
Find something to give
Product recommendation. Who it's for, occasion, tastes, budget and delivery. The chat sends three ideas that actually fit. For stores, florists and e-commerce that sell gifts. Path: Who it's for › Occasion › Tastes › Budget › Delivery. 5 screens.
Tell me what you want to hear about
Promotions opt-in. Topics, how often, what time and a yes. No profile, no data: the brand only sends what the person asked for. For brands that send promotions and don't want to get blocked. Path: Topics › Frequency › Time › Permission. 4 screens.
Appointment booking
Book the table
Table reservation. How many, day, time, area and occasion, with whatever they need at the table. No name needed: WhatsApp already knows who's writing. For restaurants, bars and cafés. Path: How many › Day › Time › Area › Occasion. 5 screens.
Pick the service and the day
Appointment booking. Service with duration and price, with whom, day, time and reminder. The chat confirms the exact time. For salons, barbershops, spas and clinics. Path: Service › With whom › Day › Time › Reminder. 5 screens.
Reschedule or cancel
Appointment booking. Move the appointment, change the service or cancel. Each path asks only what's needed; nobody has to explain anything. For any business with appointments: the reminder carries this button. Path: Move: day and time › Change service › Cancel: reason. 5 screens.
Confirm you're coming
Appointment booking. Coming, can't make it or running late. If they can't come, they say why and whether to rebook another day. For clinics, salons, workshops and events: the day-before reminder. Path: Coming › Can't make it: reason and another day › Running late. 5 screens.
Sign-up
Pick the event talk
Event registration. Day, session with time and room in view, what they need and whether they stay for lunch. No attendee form. For conferences, fairs and one- or two-day courses. Path: Day › Session › What you need. 5 screens.
Customer support
What went wrong
Complaint handling. Four paths: order, payment, delivery or product. Each one says what happened and what fix they want; a damaged product sends a photo. For e-commerce, delivery and any business that ships. Path: Topic › What happened › What you prefer › Photo (product only). 5 screens.
Send us the photo
Requests with document upload. What it's for, when it happened, what fix they expect and the photo. No form. For warranties, insurers, restaurants: when a photo says it all. Path: What it's for › When it happened › What you expect › Photo. 4 screens.
Upload the receipt
Requests with document upload. Three paths: payment, invoice or prescription. Each one asks for the detail the team needs and the file. For businesses paid by bank transfer, that invoice or fill prescriptions. Path: What you're sending › Details › File. 5 screens.
Return with no hassle
Returns and exchanges. Reason, condition, what they want instead, how they hand it over and a photo. The chat sends them the shipping label. For e-commerce and clothing, footwear or electronics stores. Path: Reason › Condition › What you want › How you return it › Photo. 5 screens.
Surveys
Rate in one tap
Satisfaction survey. Score, what they liked, what failed and whether they'd recommend. All chips: nobody writes a review. For after a purchase, a visit or a support case. Path: Score › The good › What you'd improve › Would you recommend?. 4 screens.
Contact us
Choose what you need
Welcome menu. Four paths. Each one asks the right question so the chat answers without back-and-forth. For any business that gets its first “hi” on WhatsApp. Path: Buy: what and when › Book: day and slot › Help: topic and urgency › Unsubscribe. 5 screens.
Pick a branch
Branch locator. What they're coming for, city, branch with address and hours, and what we send them: directions, phone or both. For chains with several branches or pickup points. Path: What you're coming for › City › Branch › What I send you. 5 screens.
Take all 20 flows and make them yours, with your brand
All 20 in a single download. Import them into your Atom account and swap the texts for your business's.
