Deliver fast service on WhatsApp and turn every interaction into a chance to build loyalty and sell more.
Use case · After-salesHi Laura, your service is booked for Thursday at 10:00. Should I send you a reminder the day before?
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5% → 18%conversion rate
Our conversion rate went from 5% to 18% with automated follow-up flows. We nearly quadrupled it without hiring more advisors.
Carolina MéndezVP Marketing · Sinsa60% → 100%qualified users reaching an advisor
Only 60% of qualified users used to reach an advisor. With Atom's AI flow, 100% do, and the sales rate on this channel went up.
Carlos Mario V.Digital Lead2-5 days → 2 mintemplate approval
Bot changes always used to need a developer. With Atom I make them instantly, and bulk templates get approved in 2 minutes, not 2 to 5 days.
Viviana O.Company with 51 to 1,000 employees4 h → 2 minresponse time
We cut response time from 4 hours to under 2 minutes with Atom's AI.
Roberto ÁlvarezSales Director · ToyotaSince implementation, we've seen a significant improvement in lead quality, with better segmentation of genuinely interested prospects.
Jessica Andrea B.Digital Marketing Analyst · PolisuraAI in the bots lets the sales team follow up with the contacts most likely to close, and WhatsApp templates get approved almost immediately.
Ana Laura E.Digital Marketing CoordinatorThe ROI was visible from the very first week. Leads we used to lose now recover on their own.
María Luisa TorresHead of Sales · Berlitz2 months → 5 minto launch a campaign
Campaigns that used to take us 2 months to launch now go out to thousands of people in 5 minutes with Atom.
Paul Omar M.Admissions CoordinatorAtom cut our response time to prospects to just a few seconds, because the AI handles it.
Verified userHigher education−30%acquisition cost
Acquisition costs dropped 30% in the first quarter with remarketing campaigns.
Lucía MartínezVP Sales · VolkswagenI was impressed by how accurately it categorizes and even answers the most complex questions. Implementation took less than a month.
Constanza F.Performance Deputy ManagerOur team manages flows and campaigns without relying on tickets or third parties. More than a platform, it's a CRM.
Eugenia María A.Prospecting DirectorAtom let us scale the operation without increasing headcount. It's like having 50 more salespeople.
Andrés GutiérrezCEO · FinAndinaResponding instantly, something Chilean consumers value highly, translated into more sales across sales, technical service and parts.
Patricio C.Head of Contact Center and Customer ExperienceA complete B2B tool: AI, reporting and integrations that help us shorten qualification time and the sales cycle.
Lau M.Product Marketing ManagerThe integration with our CRM was immediate. Now every conversation is tracked from start to finish.
Daniela ReyesCMO · JetourOne of our problems was scattered channels. Atom centralized our contact channels and gave us control and order in managing digital leads.
Camila Gabriela M.UX SpecialistWe have HubSpot integrated with the conversation platform: a complete, unified view of our communication with each customer.
Carlos S.Business AnalystOur advisors went from handling leads to supervising the AI. Productivity soared.
Fernando PaniaguaDigital Manager · KIAAssigning conversations to the right person takes one click. It keeps us organized and makes sure no message gets lost.
Marbella S.Performance Marketing ManagerAI agents answer frequent questions instantly. It helped us automate service for our organization's members.
Cristian P.IT ManagerAtom turned WhatsApp into our main enrollment channel. We never would have imagined it.
Santiago LópezCOO · AreandinaIt answers frequent questions and routes each applicant to the right area. That frees up advisors' time to focus on selling.
Andrés David M.Quality AnalystWe get timely follow-up on every lead coming in from campaigns and automations.
Alonso G.Sales ManagerWe were getting more messages than we could answer. With Atom we reach prospects on time and cut our response time.
José De Jesús G.Business Development CoordinatorGetting more qualified leads lets our advisors focus on selling with the information already collected.
María Alejandra M.National Content Marketing CoordinatorFAQs, order or service status, simple exchanges, confirmations and scheduling. When a case needs human judgment, Atom escalates it to an agent with the full context of the conversation.
Yes. It coordinates maintenance, visits, inspections or technical services from WhatsApp and sends reminders before each appointment to reduce no-shows.
You create WhatsApp flows that trigger at the right moment: welcome, satisfaction or NPS surveys, maintenance reminders, expirations and renewals.
Atom works 24/7 and every conversation stays in the inbox with its history, status and next actions, so any agent can pick up the case without starting from scratch.
Service timers show who has been waiting longest, and you can create inboxes by status, agent, channel or tag to separate complaints, appointments and follow-ups.
Yes. Atom integrates natively with tools like HubSpot and can connect via webhooks to log conversations, statuses and next actions in your systems.
Three steps: we design the flows with your team, connect Atom to the WhatsApp Business API and your CRM, and train your agents to run it on their own. The goal is for you to see results within the first few weeks.
The Professional plan costs USD 1,100 per month and includes 3 WhatsApp numbers, unlimited users and 5,500 conversations. The Enterprise plan is custom, with 5 numbers and more than 20,000 conversations.
Nuestra tasa de conversión pasó de 5% a 18% con los flujos de seguimiento automático. Multiplicamos casi 4x sin contratar más asesores.
Reducimos el tiempo de respuesta de 4 horas a menos de 2 minutos con la IA de Atom.
El ROI fue visible desde la primera semana. Los leads que antes perdíamos ahora se recuperan solos.
Atom nos permitió escalar la operación sin aumentar headcount. Es como tener 50 vendedores más.
La integración con nuestro CRM fue inmediata. Ahora cada conversación queda trazada de principio a fin.
Nuestros asesores pasaron de atender leads a supervisar la IA. La productividad se disparó.
Los costos de adquisición bajaron 30% en el primer trimestre con las campañas de remarketing.
Atom transformó WhatsApp en nuestro canal principal de matrículas. Nunca lo hubiéramos imaginado.
