Another aspect that limits companies in the current administration of WhatsApp is that the application allows you to have an open session on the web and on a mobile device.
“The integration of ATOM to WhatsApp allows this channel to be managed by agents located on different computers to have greater control and information on interactions with customers,” explains Antony Hernández, ATOM technical support.
The administration of WhatsApp from several computers is achieved thanks to the official integration of our ATOM platform, since until now there is no option to do it directly from the app.
Our intelligent platform encourages having a multi-user WhatsApp business account that facilitates communication between clients and companies, mainly guarantees the transfer of conversations to different advisers on WhatsApp, immediate responses, automated message sending, several simultaneous calls, history of interactions with customers, real-time tracking and much more.
With ATOM, companies can manage WhatsApp from multiple computers and work collaboratively.